FAQ

SN. Question Answer
1

Name of the Organisation

Friends Art and Crafts

2

Address / Location

37, Kharvela Nagar, Unit – lll, Bhubaneswar – 751001 (Behind Ram Mandir – Unit – lll)

3

Contact person & Phone

Samir Kumar Rout - 8763846690, 9338446690 Dillip Kumar Das - 7377791490

4

WhatsApp No

9338446690, 8337962245

5

What type of business unit

This is a proprietorship unit Proprietor- Samir Kumar Rout

6

GST Registration

No.:21BWBPR1453A1Z8 Registered under Composition Scheme

7

Udyam Registration Number

NUDYAM-OD-19-0010626

8

What types of products we deal with?

We deal with only Handicraft products of Odisha Such as 1. Pattachitra 2. Tribal paintings 3. Dhokra 4. Palmleaves engraving 5. Wood craft 6. Saree& Dress Painting 7. Texture Painting 8. Frames 9. Uttari or Angabastra 10. Jute bag&Folder 11. Palm leave box

9

How to place order?

You can place your order through Whatsapp, email over phone, or through personal visit

10

Advance requirement

Yes, we need advance payment against your confirm order which is negotiable

11

Selection of product

Images shown in the Website is very limited. Apart from these we have numbers of designs in every category with us. Also variety sizes, cost of paintings and frames are available with us. Please feel free to share with us your need for artefacts.

12

Quantity

We have good quantity of stocks with us. From a single piece to 300 pieces can be supplied to you in a very short time. Larger than this quantity can be supplied within 3 – 4 days of time.

13

Framing

We use framing of good brand. Our customers those who have taken small or bigger size frame have yet to give complain for its bending or any damage. It can last for more than 20 years

14

Payment

We receive payment through our bank SBI – Account No – 34649072307 BOI – Account No – 513220110000316 (on request we can send you the QR code of our Account of BOI)

15

Negotiation

It is required for quantity, quality of artefacts & Frames. Also it is required for packing, Stickering, transporting and for payment

16

Return

Generally we do not accept any return of our artefacts. But if it is supplied in very short period and in small quantity and it is without any damage, we may take back. However for this negotiation should be made.